As inflation continues to weigh heavily on consumer budgets, many motorists are scaling back or deferring essential vehicle maintenance. Yet, a recent survey conducted by Opisto, a used auto parts specialist based in France, reveals a significant gap between consumer interest in reused parts and the availability of this cost-effective option through repair professionals. While 66% of motorists express support for reused parts, only 24% report being offered them by their repairer, according to a recent article at JR2.
Opisto’s survey, released ahead of the 2024 National Repair Days (October 18–20), underscores the financial strain faced by vehicle owners and their shifting attitudes toward cost-saving solutions. The data highlights several key trends:
- Financial Pressures: With purchasing power at a low, 60% of motorists under 35 admit to delaying or skipping necessary maintenance due to repair costs.
- Repair Challenges: High repair expenses are a concern for 70% of respondents, prompting 46% to postpone repairs and 44% to consider selling their vehicles altogether.
- Safety Risks: Alarmingly, 36% of motorists say they are prepared to forego maintenance altogether, and 35% admit to driving despite safety risks.
Despite these challenges, reused parts represent a compelling solution, both economically and environmentally. The survey reveals that:
- Consumer Interest is High: 66% of motorists see reused parts as a viable alternative, with this figure climbing to 70% among those under 40.
- Awareness is Low: Only 24% of motorists report being offered reused parts as an option by their repair shop.
- Environmental Considerations Matter: Younger drivers, in particular, demonstrate greater sensitivity to environmental concerns, with 70% of those under 40 supporting reused parts compared to 57% of those over 65.
While 79% of motorists value professional guidance in vehicle maintenance, the survey also points to critical consumer expectations, including:
- Quality and Reliability: Nearly half (47%) of respondents prioritize access to high-quality parts.
- Warranties: A significant 53% view warranties as essential when considering repair options.
Laurent Assis-Arantes, Co-Founder and Director of Opisto, notes that the acceptance of reused parts among consumers has grown significantly, but challenges remain.
Opisto is ramping up its initiatives to support garages in integrating reused parts into their service offerings. For repair professionals, this presents a dual opportunity: meeting customer demand for cost-effective solutions and reinforcing their commitment to sustainable practices.
The data highlights a clear opportunity for businesses in the automotive repair sector to differentiate themselves by embracing reused parts. By offering these options more proactively and addressing consumer concerns about quality and warranties, repair professionals can enhance customer satisfaction, build trust, and tap into a growing market of environmentally conscious consumers.
Source j2rauto.com
