In order to provide the best purchasing conditions to its customers, B-Parts, European leader in the e-commerce of used car parts has extended the warranty period for all its parts to 12 months. Until now, every auto part already had a warranty coverage, but it varied between 3, 6 or 12 months depending on the product line. This improvement aims to reinforce the trust that current customers have in B-Parts and its products and to reach new consumers with a more reliable and transparent customer journey.
The extended warranty period reinforces B-Parts’ position as a leading European supplier of used car parts for individual and professional customers. In addition to offering better purchasing conditions to its customers, this improvement also strengthens confidence in the quality of the parts and in the suppliers selected by B-Parts. The new service is therefore in line with the company’s growth plan for 2022 and will support B-Parts’ leadership position as the most relevant sales channel for buying used original parts.
B-Parts’ growth plan also includes reinforcing its inventory in Europe, to a quantity of available stock above 5 million references, and by expanding and diversifying the geography coverage of its supplier base. The continuous investment of B-parts in increasing its stock will allow to offer not only a greater quantity and quality of parts, but also a better delivery lead time to its customers. This will allow B-Parts to meet its customers’ need for immediate supply. At the same time, by reducing the distance between the origin of the parts and the consumers, B-Parts also reduces its carbon footprint, a key objective to meet the company’s sustainable mission.
Manuel Araújo Monteiro and Luís Sousa Vieira, General Managers of B-Parts explain:
“We know how important the warranty is for our customers, and we are aware that this is also a concern of many prospective clients, who are still sceptical about used parts. In this sense, we believe that the extension of the warranty period to 12 months will reinforce their confidence in purchasing on B-Parts, whatever their profile: individuals or professionals. This new service also represents a unique added value in the used parts market, which allows us to professionalise the European trade of reused products. At the same time, this service will allow us to close the warranty gap with original new parts.”
With sales for more than 155 countries, B-Parts enjoys an expanding activity and maintains its forecast of 100% growth this year, a result in line with previous years.
About Stellantis
Stellantis N.V. (NYSE / MTA / Euronext Paris: STLA) is one of the world’s leading automakers and a mobility provider. Its storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services, including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which it operates.
For more information, visit www.stellantis.com
About B-Parts
B-Parts, available in 8 languages, is the European leader in the e-commerce of used car parts, with over 4.5 million parts available in stock for purchase. Founded in 2015 and headquartered in Porto, Portugal, B-Parts provides an efficient and transparent marketplace based on the experience of a multidisciplinary team and the quality of the parts in stock from Portugal, Spain, France, Italy, Germany, the Netherlands and Lithuania, the which allows you to deliver products to over 155 countries.
For more information, visit www.b-parts.com
